Legal

Privacy Policy

Last updated: 3 August 2026

NeugraTech (“we”, “us”) operates neugratech.com and provides web design, e-commerce, SEO, and custom software services from Riyadh, Saudi Arabia. This policy explains what personal data we collect and how we use it.

1. Data we collect

  • Contact & enquiry data — name, business name, phone, email, project brief, budget range, and similar fields you submit via forms, WhatsApp, phone, or email.
  • Technical data — IP address, browser type, device, pages visited, and approximate location (from standard server/analytics logs).
  • Communications — messages you send us and our replies related to your enquiry or project.

2. How we use data

  • Respond to enquiries and provide quotes or project proposals.
  • Deliver contracted services and related support.
  • Improve our website, security, and service quality.
  • Comply with applicable Saudi and other legal obligations.

We do not sell your personal data.

3. Legal bases & sharing

We process data based on your request for information or services, our legitimate interests in operating the business securely, and where required by law. We may share data with hosting, email, analytics, or payment providers that help us run the site and deliver services — only as needed, under appropriate safeguards.

4. Retention

Enquiry data is kept as long as needed to handle your request and for reasonable business/legal records (typically up to 24 months for unconverted leads, longer for active or completed contracts).

5. Your rights

Subject to applicable law in Saudi Arabia, you may request access, correction, or deletion of personal data we hold about you, or object to certain processing. Contact us using the details below. You may also lodge a complaint with the competent authority.

6. Cookies & analytics

We may use essential cookies for site operation and optional analytics to understand traffic. You can control cookies through your browser settings.

7. Security

We use HTTPS and reasonable technical/organisational measures. No method of transmission or storage is completely secure.

8. Contact

NeugraTech — Riyadh, Saudi Arabia
Email: contact@neugratech.com
Phone / WhatsApp: +966 50 010 9634

See also our Terms & Conditions.